Voice User Interface

At this point in my career I’ve built Character User Interfaces (CUI) and Graphical User Interfaces (GUI).  In October of 2007 I started a new position working on a team that develops Voice User Interfaces (VUI). Yes, the automated phone applications we all love to hate. The interaction patterns are very different from CUIs and GUIs. Imagine having to present the user a list of ten items, and have them select one of them without using a visual list. It’s a lot slower and painstaking process.

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